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Contact Kia Motors South Africa Customer Service

Kia Motors South Africa Phone Numbers and Emails

Customer Service:

  • +2 710 595 3228
  • +2 711 457 0200
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Kia Motors South Africa Emails:

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Kia Motors South Africa Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by email.

    Source Distribution
    37% phone 63% email
  • The best email to contact Kia Motors South Africa is customercare@kia.co.za. 51% of customers use this email address to address their issues and concerns.

  • The best phone number to call Kia Motors South Africa is 27105953228. 84% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Sunday.

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Contact Information

Kia Motors South Africa Website:

Kia Motors South Africa Help Center:

Corporate Office Address:

Kia South Africa (PTY) Limited
5 Herman Rd., Cnr Dick Kemp St., Meadowdale
Germiston, Gauteng 1610
South Africa

Kia Motors South Africa Rating Based on 111 Reviews

Rating details

1.8
more details
Customer service
Product or Service Quality
Price Affordability
Value for money

Rating stats

Rating trend

How Good is Kia Motors South Africa's Customer Service?

Gentry Sqz
Gentry Sqz
Feels Disappointed | Oct 09, 2024

They did not respond by email or phone call after taking the initial complaint even after follow up calls.

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Shakeema Rct
Shakeema Rct
Feels Disappointed | Apr 10, 2024

You need to explain to customers about how things work and paper work done due to other customers they do not know the process of things we need explanation due to to understand everything about paper work

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Babara Cjz
Babara Cjz
Feels Disappointed | Apr 09, 2024

customer service telephonically was brilliant
how ever service received from the dealer was ridiculous

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Milayna Eqh
Milayna Eqh
Feels Disappointed | Aug 09, 2023

I did not get any answer to my question. I was expecting feedback but nothing came up and nobody bothers to help

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Summary of Kia Motors South Africa Customer Service Calls

148 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Kia Motors South Africa?

Product/ Service Question:

  • “Dissatisfied and disappointed customer”
  • “Battery”
  • “Complain”

Request for Information Question:

  • “Question my kia picanto 2021 1.0 lost dimming”
  • “Looking for parts”
  • “It's been a week since I took my car in for repairs, and whenever I call to check on the status, they tell me they're still waiting for approval from the maintenance plan. How long does this usually take? I'm without a car, and it's really frustratin”

Staff Question:

  • “Sonet kia model 2023 full service kit”
  • “Poor service”
  • “Petrol leakage emanated from service conducted today”

Return/ Replace Question:

  • “Incorrect repair done at Kia umhlanga”
  • “My clutch spring return broke m not sure if it's safe to drive the car”
  • “Kia picanton2013.. battery issue do I need to replace battery an is there a mobile service available”

Account Question:

  • “I need the color code for the red picanto”
  • “I locked my keys in the car”

Shipping and Delivery Question:

  • “I've a jerking probkem that i reported since last year and didn't get any joy from KiA Hartfield”
  • “Delay parts car”

Payments and Charges Question:

  • “Kia Roodepoort has not paid my referral fee for a month now.”

Other Question:

  • “Unhappy customer”
  • “EXTREMELY DISSATISFIED AFTER PURCHASING THE GTLINE SPORTAGE. KIA ALBERTON DOES NOT GIVE ME FEEDBACK”
  • “Car not starting”

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