Kia Motors South Africa
Kia Motors South Africa Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Kia Motors South Africa has 1.8 star rating based on 100 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Car, Shocking, How friendly they were at the beginning.
Cons: Treatment i got from kia - no help at all, After sales service, I hate the poor customer service i received.Recent recommendations regarding this business are as follows: "Never. Consider toyota or vw for your peace of mind", "Do not buy the car", "Remove Michael from Advisor to dumping trash, since that's how he treats paying customers", "Ask about after sales service.", "Never".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Kia Motors South Africa has 1.8 star rating based on 100 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Car, Shocking, How friendly they were at the beginning.
Cons: Treatment i got from kia - no help at all, After sales service, I hate the poor customer service i received.Recent recommendations regarding this business are as follows: "Never. Consider toyota or vw for your peace of mind", "Do not buy the car", "Remove Michael from Advisor to dumping trash, since that's how he treats paying customers", "Ask about after sales service.", "Never".
Most users want Kia Motors South Africa to offer a solution to their issues.
Review authors value the most Location. Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSpare wheel request
Preferred solution: available spare parts
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerComplain about my Kia seltos Gt line
Preferred solution: Price reduction
User's recommendation: Never. Consider toyota or vw for your peace of mind
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Welkom, Free StateQuality interior
They said all the Kia 's are the same, refuse to rectify, this was brought to their attention within days
Was very disappointed to see afterwards the interior carpet on the driver side wasn't up to standard, not properly installed, even the other kia sonnet on the floor have the same problem, how can you put this type of quality on the market? We did look all around but not in detail down as the loose protection carpet hide the problem, we would not bought this if we notice this, because we trust what we saw upper-appearance was all good. This is a major concern as we doubt the interior quality, and the fact we bought it a week ago, must pay for something (to us lot of money) doesn't meet standards
I took it into Kia for viewing, they arrange to attend to it on Monday, still it is not acceptable, for brand new car to have work done, feels like second hand...
Do have photos to proof the bad quality interior, even sent to Kia and they refuse to see this as something they will rectify,
Preferred solution: To rectify bad back yard quality interior
User's recommendation: Never again
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Pinetown, Kwazulu-NatalDishonesty with intention to scam
Unorganised and unprofessional
User's recommendation: Don’t go here, you will regret it
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerQuality interior
Preferred solution: Rectify carpets
User's recommendation: Never
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: AFTER SALES SWRVICE
Company fixed the issue and I have been provided with apology. The dealer called me and assisted to sort out all the issues. V helpful.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Alberton, GautengEngine overheating and almost blowing up
- Nil
- Dont care about their clients lives
Preferred solution: Full refund
User's recommendation: Do not buy the car
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Johannesburg, GautengLost Key RIng and incomplete service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Paarl, Western CapeBad service experience
- Excellent vehicles
- Nonr
Preferred solution: Apology
User's recommendation: Good company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCustomer service
- Kevin definitely a pro
- Michael horrible service
User's recommendation: Remove Michael from Advisor to dumping trash, since that's how he treats paying customers
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Rochester, New York70th request for Kia 2021 title since December, case #1612****
User's recommendation: don't get a Kia, the cars are junk and there is no Customer Service, I have requested the title 76 times since December and all customer service does is tell me that they are going to send send me to a "mechanic" that will answer my question after I pay extra to talk to a "mechanic"
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerKia Bakkie
- Kia bakkies are absolutely rubbish
Preferred solution: Full refund
User's recommendation: Do not buy KIa. They service is absolutely rubbish
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Pretoria, GautengMy 2016 Kia Sorento Damaged Engine
User's recommendation: They should not buy Kia cars without knowing what to do should an engine failure occurs or should buy smaller Kia cars
No answer at Kia dealers in Klerksdorp, Potch and Edenvale. Really?
Preferred solution: Answer your phone's, please!
User's recommendation: Ask about after sales service.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Hillcrest, Kwazulu-NatalComplaint
- Poor service
Preferred solution: Replacement of a faulty spare wheel
User's recommendation: Never ever buy vehicles from Kia Hillcrest
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